Refund policy

Returns & Refunds

Because every piece is printed to order, we can't restock a shirt that's already been made. Here's how we handle the rest, straight up.

Misprints, damage, defects

If anything arrives misprinted, damaged, or defective, email shyt.byrd777@gmail.com within 30 days of delivery with your order number and a photo. We'll replace it at no cost or refund it, your call. No forms, no arguments.

Wrong item or wrong size sent

Our mistake, our fix. Send a photo of the label and we'll ship the right one.

Ordered the wrong size

Every product page has the garment's fit details. Since we can't resell a printed piece, size exchanges aren't available. If you're between sizes, size up: the hoodies are heavy and the tees are retail fit.

Refunds

Approved refunds go back to the original payment method within 5–10 business days of approval.

Crew Gear (bulk orders)

Bulk orders are produced to the art proof you approve, so proof approval is final. Defects and misprints are handled the same way as above, replacement first, refund if needed, per the terms in your quote.